See who Arbella Insurance Group has hired for this role
Security verification
Save job
Welcome back
Sign in to save Customer Account Professional at Arbella Insurance Group.
Report this job
Voted Boston’s #1 Best Place to Work by the Boston Business Journal in 2023!
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other Perks Include
On-site gym and fitness classes and one-on-one personal training
On-site nurse, nutritional counseling, and mental health resources
Full-service cafeterias
Free shuttle service to Quincy Adams T Station
Tuition assistance programs
Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and
more
A company committed to community: volunteer opportunities, employee-led community efforts,
and the Arbella Insurance Foundation
Robust training, mentorship, and professional/personal development programs
Colleagues who genuinely care about each other
Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009, and #1 in 2023!
The Customer Account Professional is an individual who understands and supports our commitment to exceptional service consistent with Arbella’s brand. They are the” Voice of Arbella”, building relationships, making connections, and providing superior customer service experiences.
In this role, the individual works with our agents and customers to ensure proper coverages through an exceptional customer service experience. As a licensed agent, this critical role handles all Arbella policy/billing inquiries and consults with customers on Arbella products and offerings that best meet their needs. This position serves as an extension of Arbella’s independent Agents and directly contributes to their customer retention and overall profitable growth.
The Arbella Customer Account Professional is a licensed agent; comprehensive training and company sponsored agent licensing is provided by Arbella in order to have high quality front line representation for the service center. The Arbella Customer Account Professional understands our Agents’ overall business objectives, and provides insureds with the exceptional customer service experience and advocacy our Agents have come to expect from Arbella. Through total service consultation, Arbella Customer Account Professionals manage inbound customer inquiries and proactively reach out to customers to provide advice and direction to help mitigate risk (no cold calls). As part of an extended hour operation, this position offers flexible scheduling and some incentives.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Insurance
Referrals increase your chances of interviewing at Arbella Insurance Group by 2x
See who you know
Get notified about new Professional jobs in Quincy, MA.
Sign in to create job alert
Similar jobs
Professional Development/Product Field Specialist
Professional Development/Product Field Specialist
Teq
Mississippi, United States
Professional Development/Product Field Specialist
Professional Development/Product Field Specialist
Teq
Tennessee, United States
Apartment Leasing Professional
Apartment Leasing Professional
PaulsCorp
Springdale, OH
Associate Director, Professional Education
Associate Director, Professional Education
Tavern Restaurant Group
United States
Leasing Professional - 125
Leasing Professional - 125
HNN Communities
Federal Way, WA
Youth Care Professional I - Emerson
Youth Care Professional I - Emerson
Hillside Family of Agencies
Rochester, NY
Youth Care Professional I FLEX - Emerson
Youth Care Professional I FLEX - Emerson
Hillside Family of Agencies
Rochester, NY
Head of People Operations - Professional Services
Head of People Operations - Professional Services
InRhythm
New York City Metropolitan Area
Primary School Special Education Para-professional for 2024-2025
Primary School Special Education Para-professional for 2024-2025
Blytheville School District 5
Blytheville, AR
Faculty - Professional in Residence - EMS
Faculty - Professional in Residence - EMS
Utah Valley University
Orem, UT
Direct Support Professional/CNA- Carmichael
Direct Support Professional/CNA- Carmichael
Redwood Family Care Network
Citrus Heights, CA
Direct Support Professional/CNA- Carmichael
Direct Support Professional/CNA- Carmichael
Redwood Family Care Network
Antelope, CA
Middle School Special Education Para-professional for 2024-2025
Middle School Special Education Para-professional for 2024-2025
Blytheville School District 5
Blytheville, AR
Direct Support Professional/CNA- Carmichael
Direct Support Professional/CNA- Carmichael
Redwood Family Care Network
Folsom, CA
IC International Subsidiary Governance and Compliance Professional
IC International Subsidiary Governance and Compliance Professional
Introduction: My name is Pres. Lawanda Wiegand, I am a inquisitive, helpful, glamorous, cheerful, open, clever, innocent person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
