Premier Account Manager
Granite Telecommunications West Palm Beach, FL
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Granite Telecommunications West Palm Beach, FL
5 days ago
See who Granite Telecommunications has hired for this role
Granite Telecommunications West Palm Beach, FL
5 days ago
See who Granite Telecommunications has hired for this role
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General Summary Of PositionWe are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties And Responsibilities
- Maintain and manage Granite’s Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications
- Bachelor’s Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Telecommunications
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